Temperature standards in an apartment in summer. Optimal air temperature in a room for a newborn baby: how to maintain temperature conditions. Temperature norm: how many degrees should be in the apartment

Winter! At my house today it’s 14°C, and during the winter it hasn’t been more than 18°C... I decided to look for the standards and this is what I found: Heating, that is, uninterrupted maintaining in a residential area certain temperature air during heating season, is a public service, the quality of which is established by state standards (the heating season opens when the average daily air temperature does not exceed + 8 degrees C for 5 days).

If room temperature less than +14 gr. C, consumer has the right not to pay for heating services in general. If less than the norm, municipal authorities must recalculate paid fee (for the procedure for recalculation, see Appendix 1 to the Decree of the Government of the Russian Federation dated May 23, 2006 N 307 “On the procedure for providing utility services to citizens”) GOST R 51617-2000 (temperature standards in rooms)

What to do next? If you are not the lucky owner warm apartments, then without delay, or better yet, on the same day, write a claim to the housing and communal services and wait for the commission, which should appear in your apartment within two days. Sample claim (file attached in message)

To the Head of the Housing Office ______________________________ From __________________________________________ resident(s):___________________________

CLAIM

In accordance with the service agreement concluded between me as the owner of the apartment at the address: ___________________, and your organization, I am provided with public utilities, including heat supply services. I fulfill all the terms of this agreement in good faith, in a timely manner and in in full by paying a fee, which is confirmed by monthly receipts.

You are in violation of Art. 4 of the Law of the Russian Federation “On the Protection of Consumer Rights” you are not fulfilling your obligations: this year, since the beginning of the heating season, the air temperature in my apartment does not exceed... degrees, which is... degrees below the established standard.

(Next, it should be indicated what the consequences of the low temperature regime were: dampness in the apartment, cold in the apartment caused colds for the residents, and constant moral and physical suffering caused an exacerbation chronic diseases, other facts.) My arguments are confirmed by the following documents (then the numbers and dates of acts, copies of complaints and other documents, if any, should be rewritten).

For a long time, our verbal demands addressed to you remain unfulfilled.

Based on the above, I demand: 1. Bring temperature regime in the apartment in accordance with regulatory requirements. 2. Proportionately reduce heating fees in the period from... until the moment when the temperature in the apartments is brought to normal.

If my legal demands are not satisfied, I will be forced to go to court with a statement of claim to force you to fulfill your obligations under the contract, as well as to collect compensation for moral damage caused on the basis of Art. 15 of the Law of the Russian Federation "On the Protection of Consumer Rights", which I value at... rubles.

I propose to resolve the dispute out of court.

Date__________ Signature___________

Temperature standards in residential premises are established to ensure comfortable conditions for human life in the cold season.

Heating in apartment buildings produced by public utilities. Unfortunately, they do not always adhere to current legislation. If the standard temperature in the apartment is not observed, then its owner has the right to file a complaint with the relevant government service.

Standard temperature in residential premises

Today the order and specificity central heating regulated by SanPiN documents. All necessary data is collected in Resolution No. 354 of 05/06/2011. If necessary, a person can go to court at any time if these norms and rules are not observed.

The standard temperature in an apartment according to SNIP is set as follows:

• Not less than 18˚С.
• In the corner room at least 20˚C.
• Temperature reduction by 3˚C at night is allowed.

The equipment used in the apartment must also comply with sanitary standards. heating devices. For example, the temperature of a water heater cannot be more than 90˚C.

Factors affecting the temperature in the apartment

The air temperature in a living room in winter is important. It is formed not only through the influence of heating devices. The following factors should also be taken into account:

1. Climatic conditions of a particular region. Of no small importance is minimum temperature.
2. Time of year. The premises are heated not only in winter. The devices also work in spring and autumn. At the same time, temperature indicators during this period are different.
3. Human factor or individual preferences.
4. Materials that were used to build the house. Today, quite often an additional layer of insulation or waterproofing is used.

The permissible wall temperature in an apartment, according to current standards, should not be lower than 20° degrees. Otherwise, it will not be possible to create comfortable living conditions in the room. It is also affected by the weather and dew point.

Temperature standards in various rooms

The optimal temperature in an apartment is a subjective concept that depends on the individual preferences and habits of the owner. The sensations should not cause discomfort. Otherwise the person will feel bad.

Temperature indicators are considered acceptable if they comply with those established by current legislation:

Any residential premises - at least 18° C.
The room between two neighboring apartments is at least 16° C.
Kitchen - at least 18° C.
Toilet, bathroom - at least 18° C.
Entrance lobby or staircase - at least 14° C.
Storage room - at least 12° C.

In our separate article you can also find out the recommended indoor humidity standards. These standards also significantly influence a person’s comfortable perception of the indoor microclimate.

The influence of humidity on a person’s comfortable state at the same temperature

Ideal temperature in a child's room

Pediatric sources advise paying close attention to your baby’s temperature. Overheating or hypothermia can negatively affect its general condition. The temperature in the child's bedroom should be 18°-20° C. Thanks to this, all biochemical processes in his body will proceed normally.

Dr. E.O. Komarovsky warns that the increase is dangerous and can lead to disruptions.

However, it is necessary to increase the intensity of the heating system for a newborn who was born ahead of schedule. For its development, it is necessary to create certain conditions, which the pediatrician will tell parents in more detail.

Optimal temperature during the heating season

Residents of our country observe an increase in utility bills every year. At such a moment of crisis, they are paying a significant part of the budget and want to know that they will be in comfortable conditions in the winter. Unfortunately, public utilities do not always do their work conscientiously. That is why it is important to know what the temperature in the apartment should be during the heating season in the apartment.

The relationship between the owner of this service is regulated by GOST R 51617-2000. It specifies each period of the year and general technical conditions.

In winter, it is necessary to adhere to the range from 18° to 25° C.

In case of deviation from the norm comfortable accommodation It's hard to imagine in an apartment.

The importance of maintaining a comfortable temperature

The heat in the room creates a favorable environment for the growth and development of bacteria harmful to the human body. At the same time, normal temperature does not impair heart function. The heat thickens the blood and makes you work internal organs in intensive mode. Constant exposure leads to dehydration, which provokes nervous tension.

Hypothermia or hypothermia quite often acts as a trigger for the development of a cold. It is important that your body temperature does not fall below 36 degrees. Hypothermia is especially dangerous for children. Their body has little heat transfer, so it cannot recover quickly.

Rules for measuring room temperature

The rules for measuring air temperature are very important, because only if they are followed will it be possible to obtain the correct result. To perform the manipulation, you will need a regular mercury thermometer for internal use. It should be located away from heating appliances. The optimal solution is to place it suspended permanently.

Temperature measurements must be carried out by a registered device according to current regulations. Today there are many devices on sale that differ high level accuracy. It must be located at least 1.5 meters from the floor. At the same time, up to outer wall there must also remain at least 1 meter. You can get an accurate result only if the thermometer remains in the selected position for at least 10 minutes.

Indoor climate control

The indoor microclimate is regulated not only by the heating system. Attention should also be paid to the following factors.

• Ventilation provides the necessary air exchange. Oxygen enters the room and carbon dioxide leaves. The latter factor negatively affects a person’s well-being and can cause severe headaches. An inlet valve can solve the problem. He will block the exit warm air from the premises. At the same time, oxygen flows in sufficient quantity.
• Central heating significantly reduces indoor air humidity. To eliminate the negative effect, it is recommended to purchase special devices. They periodically spray moisture into the environment.
• In the bathroom, hot tap water causes condensation to accumulate on the walls, which can lead to the formation of mold or mildew. Properly organized ventilation helps solve the situation. Experts advise installing a small hood.

Responsibility of utilities for violation of temperature standards

Violation of the temperature standard not only causes discomfort, but can also lead to exacerbation of a number of chronic diseases. If utility services did not check the functioning of the system in a timely manner, then residents of the house have the right to file a complaint. She initiates a review by regulatory authorities of the validity of this application.

The responsibility of utility services for violation of temperature standards comes down to the need to recalculate the cost of services already provided. Additionally, they are also required to correct all system faults. After completing the work, the microclimate of the room is re-checked. The result is recorded in a special act.

If irregularities have been identified in the central heating system, the apartment tenant has the right to claim a recalculation of the amount accrued to him in the amount of 0.15 per hour of use. Thanks to this, payments can be reduced by 90% within 28 days. However, to obtain such a decision, you will need to file a claim in court.

In practice, there are many examples of poor quality heating services for entire houses. Residents can file a class grievance that will allow them to obtain the compensation they are entitled to under the law.

To assert your rights, it is recommended to contact regulatory authorities. The application may indicate several residents at once who are not satisfied with the service provided by the utility organization. If she refuses to carry out repair work or inspection, then a lawsuit is filed.

Conclusion

The norms and rules of current legislation are specifically designed to protect people. That is why he can always rely on them when defending his own interests. Only in this case will it be comfortable to live in this territory.

If poor quality heating services are detected, you must immediately report this to the service organization. To do this, an audit report is drawn up, which is attached to the complaint in writing.

There are also cases of low temperatures in the private sector. To identify problems, you will need to check the heating devices that are used in at the moment. There are modern methods, which will allow in a short time and with minimal investment increase the efficiency of each battery. It is recommended to replace radiators with more modern devices. Thanks to this, it will be possible to achieve results and create comfort for all family members.

A person spends the majority of the day at work over a long period of his life, so the requirements regulating the hygienic indicators of the microclimate of the premises where people work are natural. It is especially important to comply with them in the office, where workers are mainly engaged in mental work, which is characterized by relative physical inactivity, which means that the negative consequences of an incorrect regime are further aggravated.

We will study the legal requirements for temperature conditions in office premises, as well as the employer’s responsibility for violating them.

The importance of office climate

Temperature conditions greatly influence the well-being and performance of people. Increased or decreased air temperature, which affects an employee for a long time, does not just have a negative impact on health, but also sharply reduces labor productivity. Office employees perform a wide variety of activities, most of which involve being in the same position for a long time, usually sitting and inactive:

• work at a computer;
• draw up paperwork;
• communicate with clients;
• make decisions, etc.

Mental work and physical inactivity do not go well with an uncomfortable room temperature. Researchers have experimentally found that deviations even within one degree have such a strong impact on the efficiency of office work that it makes sense to even shorten the working day if it is impossible to provide the proper microclimate.

IMPORTANT! Ensuring proper temperature conditions in the office is a legal obligation of the employer, regardless of the form of ownership and level of subordination of the organization.

Comfort or optimum

Any employee working in an office wants his work to be carried out in comfortable conditions. But the concept of comfort is too subjective, because it is tied to everyone’s individual feelings specific person, and they are different for everyone. What is acceptable to one may be unpleasant to another. It is for this reason that the concept of “comfortable conditions” is not used in official documentation and regulations.

Instead of the subjective term “comfort” in professional vocabulary, a more precise and defined parameter “optimal conditions” is used. As for the optimal air temperature, this is a value determined through complex physiological studies and calculations, taking into account average human needs.

PLEASE NOTE! Requirements for optimal temperature conditions belong to the field of legislation, which is recorded in the relevant regulatory documents.

SanPiN protects the health of employees

Sanitary standards Russian Federation collected in a special code that defines optimal hygienic and health standards for various areas of human life, including employment. This is documentation related to the medical and technical fields, and at the same time legislative, therefore mandatory.

The abbreviation “SanPiN” stands for Sanitary Rules and Norms,” it is somewhat consonant with SNIPs - building codes and regulations, but they should not be confused, these are documents from different working areas.

REFERENCE! The document regulating optimal conditions in the workplace is called SanPiN 2.2.4.548-96 “Hygienic requirements for microclimate production premises" It provides labor protection regulations for office employees (in the text of the law they are classified as category A for labor costs) and production workers. These rules and regulations were adopted within the framework of Federal Law No. 52 “On the sanitary and epidemiological welfare of the population” of March 30, 1999.

The obligation for employers to comply with SanPiN requirements is supported by Art. 209 and Art. 212 Labor Code Russian Federation, which talks about liability when strict observance employers of labor safety rules and timely measures of sanitary, household, hygienic, treatment and prophylactic, rehabilitation and other nature. Art. 163 of the Labor Code of the Russian Federation prescribes a set of measures for employers to ensure an optimal working microclimate.

Seasonal temperature requirements in the office

In cold and warm seasons, ensuring optimal temperature is achieved in different ways. Accordingly, the requirements for the microclimate will differ, as well as the measures provided for by SanPiN in the event of the impossibility of ensuring the temperature regime or its serious violations.

So that it doesn't get too hot

Long term exposure elevated temperature especially detrimental to the performance and health of workers. In a closed work space, it can be aggravated by large crowds of people, the presence of working office equipment, as well as compliance with a special dress code.

In this regard, the optimal temperature values ​​and the permissible maximum during the hot period of the year are legally established. For office workers they are 23-25°C with a relative humidity of 40-60%. Temperature increases up to 28°C are allowed.

Exceeding summer temperatures in the office

If the thermometer inside the office deviates from the optimum by more than 2°C, it becomes much more difficult to work. The employer will have to supply air conditioning for employees and ensure its normal operation and timely maintenance.

If for some reason this is not done, the employee should not meekly endure the sweltering heat, while also trying to comply professional requirements. Sanitary standards allow workers to rightfully shorten the standard eight-hour working day, for which the temperature requirements are designed:

• 29°C allows you to work 6 hours instead of 8;
• 30°C allows for a two-hour contraction;
• each subsequent degree exceeding the norm reduces the working time requirements by another 1 hour;
• if the thermometer reaches 32.5°C, you don’t have to stay at work for more than 1 hour.

NOTE! Many employees note the negative impact of air conditioning, comparable in harm to heat and stuffiness. The same requirements of SanPiN, along with temperature and humidity, limit the speed of air movement in the room, which should not exceed the range of 0.1-0.3 m/s. It follows that the employee should not be under the blowing air conditioner.

Cold is the enemy of work

In a room that is too cold, no work is possible, especially office work, when the body cannot warm itself with movement. If for some categories of production workers a decrease in ambient temperature to 15°C is acceptable, and even then short-term, for white-collar workers this is unacceptable.

During the cold period of the year, a comfortable temperature value should be maintained indoors - 22-24°C. Fluctuations in the norm of up to 1-2°C are acceptable, and for a short time during the working day the thermometer column can “jump” by 3-4°C.

What to do if it's cold in the office

Personnel must spend the full 8 hours at work unless the temperature drops below 20°C. Each subsequent step towards cold legitimately reduces the length of stay in an insufficiently heated room:

• 19°C allows for a seven-hour working day;
• 18°C – 6 hours of work, and then in descending order;
• 13°C allows you to stay in the office for no more than an hour.

Features of temperature measurements

Since the duration of operation depends on the temperature component, fluctuations of just 1°C so greatly affect the efficiency of operation, the accuracy of measurements must be maintained.

If employers or employees are dishonest, there may be a temptation to overestimate or underestimate the true values ​​of temperature indicators. Errors are also possible with inaccurate instruments and their incorrect placement.

To avoid complications with determining air temperature, legislation requires placing the thermometer at a distance of exactly 1 meter from the floor.

Employer's liability for failure to comply with office microclimate requirements

If management does not want to fulfill its responsibilities to provide staff with optimal working conditions, for example, does not install the necessary air conditioning in hot weather or a heater in the cold season, employees should not tolerate their arbitrariness for fear of dismissal. After contacting the sanitary and epidemiological service, the organization will be subject to an inspection, and if the claims are confirmed, administrative liability cannot be avoided.

In addition to the inevitable requirements to eliminate violations, a negligent employer will be issued a serious fine in the amount of 10-12 thousand rubles. And if he does not correct himself in time, then his activities may be stopped for 3 months (Article 6.3 of the Code of Administrative Offenses of the Russian Federation).

With the onset of the heating season, the question of the temperature climate in a residential area becomes especially relevant. It often happens that the temperature of the walls in an apartment according to the standards and the actual temperature are very different from each other, which is a violation on the part of the utility services. What general temperature should the walls be in an apartment and how to measure the temperature of the walls in an apartment?

Room wall temperature

The permissible wall temperature in an apartment in winter is regulated at the legislative level. Standards in accordance with GOST, SNiP (building codes and regulations) and sanitary standards are distinguished.

The temperature of the walls in the apartment should be such that it is comfortable to be in the room. The main heating of the apartment in the cold season should be carried out mainly through central heating, which is provided by the city's public utilities.

What temperature should the walls be in the apartment?

According to legislative documents on the heat supply of residential premises, the average temperature in apartments in cold and warm seasons should be approximately 20–23 degrees. This temperature is considered comfortable for life.

Indeed, if such a microclimate is maintained in a residential building, a child and an adult can live in it. But the actual temperature of walls and air in apartments does not always correspond to established standards. This happens especially often during the heating season. Residents' apartments are not heated well enough, although they charge a lot of money for heating.

For the most part, utility specialists are based not on the temperature of the walls, but on the general air temperature in the room. The radiators may not warm the walls enough, but they heat the air well (provided there is a normal flow of hot water and no airiness). It is also taken into account that the walls are actively cooled from the outside, so the temperature of the walls in the room may differ from the air temperature.

How is the temperature of the walls in an apartment measured? Measurements are taken at special points. The temperature indicator is not measured in close proximity to walls or windows. In most cases, a point is selected that is 1.5 meters above the floor and 1 meter from the outer wall. It is noteworthy that if the air temperature does not meet the established standard, payment for heat supply is reduced by 0.15% for each hour of non-compliance with the standards established by the state.

Temperature of the walls in the apartment according to SNiP standards

According to SNiP standards, the temperature of the walls in an apartment practically does not differ from the established standards. According to building regulations and the rules according to number 2.04.05–91, the temperature in the living room should not fall below 20 degrees.

It is worth considering that the permissible temperature of the walls in an apartment according to SNiP standards strongly depends on the external temperature and the so-called dew point.

Standard wall temperature in an apartment according to SanPin

The temperature of the walls in the apartment, according to sanitary standards in a residential area, is 24 degrees Celsius. It is worth noting that sanitary standards indicate only the upper temperature limit. As for living rooms (regardless of their type), the temperature is the same.

In general, the temperature of the walls in an apartment according to sanitary standards is practically no different from the standards specified in building regulations and interstate standards. In any case, the air and wall temperature in apartments is identical in all legislative documents.

The upper and lower limits of temperature standards are specified in more detail in GOSTs. There is less information in the SanPin and SNiP documents.

Temperature of the walls in the apartment in winter

The temperature of the walls in an apartment according to GOST (30494-2011) depends on the type of room and time of year. For cold seasons (from the moment the heating is turned on), the standards are as follows:

• Living space
  20-22 degrees
• Residential premises in the northern region
  21-23 degrees
• Kitchen
  19-21 degrees
• Toilet
  19-21 degrees
• Combined toilet and bathroom
  24-26 degrees
• Corridor between apartments
  19-20 degrees
• Children's room
  23-24 degrees

It turns out that on average the temperature of the walls in an apartment in the winter should be 20–22 degrees. The value of the temperature indicator almost completely coincides with the standards specified in SNiP and SanPin.

In addition to the temperature of the walls in the apartment according to GOSTs, you need to rely on common sense. Standards for the temperature of walls in a room are drawn up depending on the purpose of the room. For example, bedrooms should be kept moderately cool and should be ventilated regularly, therefore in a room with high temperature walls and, accordingly, air, sleep is much worse.

The optimal temperature in the nursery also depends on the age of the baby. For infants, the norm indicated in GOST should be maintained - 24 degrees. As the child matures, the temperature should gradually drop to the lower limit of normal and then gradually return to normal for an ordinary living room.

In the bathroom, the temperature of the walls and air largely depends on the frequency of use of the room. In such a room there is a constantly high level of humidity, so it may seem that it is damp and cold there, although this is not the case. The situation with the kitchen is approximately the same. Depending on the amount of equipment used and the frequency of cooking, the temperature should be varied. The more often you cook in the kitchen, the more low temperature it should be maintained there (from the oven, stove and other equipment the air and walls will still heat up). If the kitchen is not actively used, it is better to keep the temperature there closer to the upper limit of normal.

Normally, the wall temperature in a corner apartment should be 2 degrees higher than that specified in GOST 51617-2000. Some utility services are guided by the indicators specified in GOST 30494-96, but it is less comprehensive and does not mention the temperature of the walls in a corner apartment.

In living rooms during cold seasons, the temperature should not fall below 22 degrees, in non-residential rooms - below 21 degrees. For northern regions, the minimum temperature is correspondingly higher. For a residential premises, its value should not be less than 23 degrees.

Freezing of walls in an apartment - permissible temperature

The temperature limit at which the walls of a building begin to freeze directly depends on the thickness of the walls, the state of ventilation, windows and the design features as a whole. And the location of housing also has an impact. Freezing of a wall in an apartment, the permissible temperature for each room is indicated in SNiP 23-02-2033 “Thermal protection of buildings”.

Calculating the permissible temperature before the walls in an apartment freezes is quite complicated. On average, the maximum temperature is 20 degrees Celsius.

Measuring the temperature of the walls in the apartment

At home and without a professional device, it is almost impossible to measure the temperature of the walls in an apartment. An infrared thermometer is used to take measurements. How to measure the temperature of the walls in an apartment using this device? It's simple: infrared ray, emitted by the thermometer, is directed to the desired wall. The indicator will be displayed on the dial of the device. This will be the temperature of the wall in the apartment.

After you have measured the temperature of the walls in the apartment, you need to compare the results with the standards. However, one must take into account that the results may not be completely reliable.

Ideally, you should order measurements of the temperature of the walls in the apartment from specialists who have official permits and approvals for this. In addition, they have more accurate equipment, which will affect the measurement results. Professionals also help to prepare the necessary documents confirming the temperature of the walls, which can then be used in court. On average, the cost of such a procedure in Moscow, St. Petersburg and regions of the Russian Federation is 1 thousand rubles.

How to file a complaint about the low temperature of the walls in the apartment?

If, after measuring the temperature of the walls in the apartment, it turns out that it does not meet the standards established by the state, you can safely file a complaint. To do this, you need to contact the repair and maintenance department or the organization that services the residential building and inform them about the temperature violation. Please note: at the time of communication, an employee of the structure must provide his position and surname.

After submitting the application, a commission will be formed, which will include a representative of the heating network and an employee of the repair and maintenance department. During a visit to a residential premises, specialists will be required to independently take temperature measurements and draw up a report. This act will serve as documentary evidence that the space heating service is provided to the apartment resident in an improper manner.

After this, employees of the heating network and the repair and maintenance department will find out why the temperature drops below the established norm. Then, depending on the results, repair work will be carried out to eliminate insufficient heat supply. After all necessary work employees of the relevant authorities will conduct a secondary inspection of the premises and issue a second act to the tenant. The document will confirm that the temperature of the walls and air in the room complies with the standards and this is confirmed by repeated instrumental measurements.

If utility employees refuse to somehow help normalize the temperature in the room, you can contact the social protection authorities for consumer rights or the prosecutor's office. In such cases, more thorough investigations are carried out and utility workers are punished. There is more red tape, but a successful result is almost 100% guaranteed.

Conclusion

The normal temperature of the walls in an apartment depends on the specific region of the apartment (regular or corner) and the time of year. In the warm season, the temperature should be 22–25 degrees. For cold seasons, the normal temperature is from 19 to 24 degrees. The specific norm depends on the room. It should be warmest in children's and living rooms.

If a person has doubts that the temperature of the walls in the apartment does not meet established standards, you can independently measure the temperature using infrared thermometer or order a temperature measurement from specialists. If the fears are confirmed and the temperature in the living room turns out to be inappropriate, you should contact the appropriate utility authority and demand that the lack of heat supply be eliminated.

Utility fees are rising every year, especially in times of economic crisis. Unfortunately, nothing similar can be said about their quality. When citizens give a significant part of their hard-earned money to ensure comfortable living conditions, public utilities tend to show dishonesty on all fronts of their work.

Dear readers! Our articles talk about typical ways to resolve legal issues, but each case is unique.

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If, during self-measurement, you determine that the temperature norm is lowered, you should inform the Emergency Dispatch Service about this. If the disruption of heat supply is not caused by natural factors (for example, an accident on a heating main), the dispatcher calls an emergency team to the house, drawing up an official measurement report.

The measurement must be carried out by a registered device that has all the necessary technical documents. The act contains the following information:

• date of its preparation,
• characteristics of the apartment,
• composition of the commission,
• device data,
• temperature values,
• signatures of all commission members.

The act is drawn up in two copies, one of which remains with the owner of the apartment, and the other with the housing and communal services employees carrying out the measurements.

Air exchange rate

Air temperature is not the only parameter that directly affects the comfort and safety of people living in the house. Air exchange is important for the body: the presence fresh air, ventilation of residential and non-residential premises.

This parameter is also adjustable regulatory documents SanPiNa. Thus, the required air exchange rate for a living space with an area of ​​18 m² is 3 m³/h per person. square meter, for the kitchen - three times more.

Air exchange rate is a characteristic determined by the ratio of air removed or supplied from a room per hour to the volume of this room.

How to measure the coolant?

The coolant in the central heating system is hot water , flowing from the tap.

You can measure its temperature in various ways, but the simplest one is measuring tap water temperature with a thermometer, poured into a glass.

It is also possible to measure pipe temperature. The value of this parameter should be 50-70°C.

Responsibility of utilities for violation of temperature standards

If the indoor temperature in winter is below normal, what should you do?

By law, citizens have the right to demand reducing heat charges by 0.15% for each hour that utilities fail to comply with your temperature standards. After carrying out simple calculations, you can establish that after 4 weeks of providing low-quality home heating services, the payment for it is reduced by more than 90%. Of course, utility companies will not voluntarily agree to such a recalculation, and therefore we must go to court.

Application for recalculation of heating fees in Management company can be downloaded.

History knows examples when citizens managed to defend their rights. Thus, in 2014, a resident of the Perm Territory recovered 136 thousand rubles from utility services for the utility services’ failure to comply with their obligations to provide her home with heat.

Temperature standards in the apartment. Watch the video: